Delivery

WHERE I CAN GET MY ORDER?

The purchase is received at the shipping address you have indicated, except for post office boxes.

 Remember that, if you want, you can indicate a delivery address different from the customer’s address. This is very useful in cases where you want to make a gift, if you spend more time at work than at home or if you are going to stay a season outside your usual residence.

At AGAIN Cashmere we try to make purchases easy for our clients, therefore, we also give the possibility of collecting purchases made through the online store in our physical stores in Madrid at Calle Serrano 76 or Calle Zurbano 25.

HOW MUCH DO I HAVE TO PAY SHIPPING COSTS?

Shipping costs are free in Spain except the Balearic Islands, Canary Islands, Ceuta and Melilla for all products.

For the Balearic Islands, the Canary Islands, Ceuta and Melilla and the rest of the destinations, consult price rates on our phones 91 431 50 06/91 599 64 12 or send an email to info@againcashmere.com.

HOW LONG WILL IT TAKE TO GET MY ORDER?

The estimated delivery time in Spain is 24h / 48h on working days, except the Balearic Islands, the Canary Islands, Ceuta and Melilla (3/4 working days) and abroad (check according to destination).

CAN I TRACK THE STATUS OF MY ORDER?

If you have created an account, in the orders section, you can see the status of your order.

WHAT IS THE DELIVERY PROCESS?

Once your order has been processed, we will send you a shipping confirmation email (when your order leaves the warehouse).