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HOW SHOULD I DO TO CHANGE OR RETURN AN ITEM?
To make a change or return, you always have to contact us to be authorized on our phones 91 431 50 06/91 599 64 12 or by sending an email to our email info@againcashmere.com with the following information:
– Indicate order number.
– Indicate which products you want to change or return.
– Indicate the reason for the change.
After verifying the data, we will send you a confirmation email with the steps to follow. Help you to exchange it for another item, size or color. Or return the money if required. The garment must be unused, in perfect condition, with the label and hang tag unremoved and with its corresponding purchase receipt.
Otherwise, AGAIN Cashmere reserves the right to reject the exchange or return.
What is the deadline to make a return?
The deadline for any exchange or return is 15 days from the date of purchase.
Do I have to pay something when I make an exchange or return?
AGAIN AGAIN Cashmere gives the possibility of changing or returning a purchase in our physical stores in Madrid for free. And also offers free first exchange or return for all garments.
Please contact us at info@againcashmere.com and we will arrange collection for the items.